Tru By Hilton Columbus Airport
Apa Kata Tetamu
It was lovely. The breakfast staff was so kind and chatted with us about local places we asked to see. The front desk person acted like she was not at work. When I asked her a question about ice she stuffed it off. I had to make her answer me. My partner also asked her if I could give a tip to breakfast attendant a tip (it was more generous than usual but she didn't know) she offered to take it, we declined, she said then we could use the app, we said we didn't know or want to do that and another breakfast server saw us and said I'll get whomever for us and she did. When we spoke to her coming and going she never spoke but was alwys on her phone looking at things and even at the desk talking to her I could see the videos and such she was watching while helping.
Jennifer
Januari 2025
The property was very nice and clean. The location is convenient. The continental breakfast was very nice. They have a pool table in the lounge along with board games available to play. Kind of reminds me of a college dorm. The staff is was friendly and helpful. The room was nice and spacious. I really like that you can check in and out of your room with the Hilton app and the app contains a digital key to unlock the room. Very easy and convenient!
Darcy
September 2024
The location was good. The staff were friendly and helpful. The room was clean. The facility was modern and well kept. The beds were comfortable, firm but not too firm. The room was quiet, considering it was next to the airport, and we did not hear other guests around us, while in our room.
Landon
Jun 2024
Close to food places and most important coffee. Staff was friendly.
Jessica
April 2024
DaJaun Brooks, who works at the front desk goes above and beyond to be helpful, professional, kind, and friendly. He is an exemplary employee. Please consider giving him a raise. Julie Freeman
Freeman
Oktober 2024
The room was very clean and comfortable, I especially appreciated the smart TV so we were able to log into streaming services. There was coffee and tea available in the lobby all day (but it was hotel coffee so keep realistic expectations as far as the quality goes). The woman that was running the breakfast was an absolute Rockstar, she made a point to check in with every guest to make sure they had everything they wanted. She was actually the only staff member that acknowledged us our whole stay, outside of check in and out.
Christina
Mei 2023
This hotel chain is absolutely fabulous with wonderful amenities! The value is unbeatable. I really enjoy the free breakfast and the supply of water is a major plus. LOVE this chain and I will stay anytime I have an opportunity!
Taja
April 2024
The decor was great. Real clean and nice. They did end up having a pool even thought their site and on here says it doesn’t.
Jana’y
Januari 2024
The room was very clean & the bed was comfortable The hotel is definitely near the airport but we did not hear planes until about 5:30 a.m.
Marilyn
Mei 2024
We loved that they let us park our car there while we traveled and made it very simple. There was a shuttle that took us to and brought us back from the airport. They had very comfy beds and soft sheets. Wonderful and staff.
Acton
Julai 2024
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